Last updated on: 05th March 2025

  • Title and Applicability

    Si Creva Capital Services Private Limited (“Si Creva” or “Company”) is a private limited company, incorporated under the provisions of the Companies Act, 2013, having Corporate Identification Number (CIN) U65923MH2015PTC266425 (hereinafter referred as “Si Creva” or the “Company”). Si Creva is a Middle Layer Non-Deposit taking Non-Banking Financial Company, bearing Registration no. N- 13.02129, registered with the Reserve Bank of India (‘RBI’) and regulated by the RBI Master Direction – Reserve Bank of India (Non-Banking Financial Company – Scale Based Regulation) Directions, 2023, as amended from time to time and such other rules, regulations, directions, circulars, notifications, and orders issued in this regard from time to time (“RBI Directions”). The Company has adopted this Corporate Social Responsibility Policy (“CSR Policy/Policy”) in alignment with its objective, principles and values, delineating its responsibility as a socially and environmentally responsible corporate citizen. The Policy lays down the principles and mechanisms for undertaking various programs in accordance with the requirements provided under Section 135 of the Companies Act, 2013 read with Schedule VII thereto and the Companies (Corporate Social Responsibility Policy) Rules, 2014 (together referred as “Act”) including the Schedule VII to the Act and in line with the subsequent amendments released thereto by the Ministry of Corporate Affairs. The Policy shall apply to all the CSR projects, programs and activities undertaken by the Company at various locations in India for the benefit of diverse sections of the society.

  • Objective and Philosophy

    The objective of the policy is to actively contribute to the social, environmental and economic development of the society in which the Company operates.

  • Approval of the CSR Policy

    The Board of Directors has approved this Policy. The Board may amend the Policy as may be required from time to time. The provisions of this Policy are subject to the applicable provisions of the Act and any subsequent amendments made thereto from time to time.

  • CSR Focus Areas

    The Board may take up projects, programs or activities (“CSR activities”) as envisaged in Schedule VII of the Act (as may be amended from time to time), as it may deem expedient from time to time, which may include but not be limited to the following areas:

    • eradicating hunger, poverty and malnutrition, promoting health care including preventive health care and sanitation including contribution to the Swach Bharat Kosh set-up by the Central Government for the promotion of sanitation and making available safe drinking water.
    • promoting education, including special education and employment enhancing vocation skills especially among children, women, elderly and the differently abled and livelihood enhancement projects.
    • promoting gender equality, empowering women, setting up homes and hostels for women and orphans; setting up old age homes, day care centres and such other facilities for senior citizens and measures for reducing inequalities faced by socially and economically backward groups.
    • ensuring environmental sustainability, ecological balance, protection of flora and fauna, animal welfare, agroforestry, conservation of natural resources and maintaining quality of soil, air and water including contribution to the Clean Ganga Fund set-up by the Central Government for rejuvenation of river Ganga.
    • protection of national heritage, art and culture including restoration of buildings and sites of historical importance and works of art; setting up public libraries; promotion and development of traditional art and handicrafts.
    • measures for the benefit of armed forces veterans, war widows and their dependents, Central Armed Police Forces (CAPF) and Central Para Military Forces (CPMF) veterans, and their dependents including widows.
    • training to promote rural sports, nationally recognised sports, paralympic sports and olympic sports.
    • contribution to the prime minister’s national relief fund or Prime Minister’s Citizen Assistance and Relief in Emergency Situations Fund (PM CARES Fund) or any other fund set up by the central government for socio economic development and relief and welfare of the scheduled castes, tribes, other backward classes, minorities and women.
      • Contribution to incubators or research and development projects in the field of science, technology, engineering and medicine, funded by the Central Government or State Government or Public Sector Undertaking or any agency of the Central Government or State Government; and
      • Contributions to public funded Universities; Indian Institute of Technology (IITs); National Laboratories and autonomous bodies established under Department of Atomic Energy (DAE); Department of Biotechnology (DBT); Department of Science and Technology (DST); Department of Pharmaceuticals; Ministry of Ayurveda, Yoga and Naturopathy, Unani, Siddha and Homoeopathy (AYUSH); Ministry of Electronics and Information Technology and other bodies, namely Defense Research and Development Organisation (DRDO); Indian Council of Agricultural Research (ICAR); Indian Council of Medical Research (ICMR) and Council of Scientific and Industrial Research (CSIR), engaged in conducting research in science, technology, engineering and medicine aimed at promoting Sustainable Development Goals (SDGs).
    • rural development projects.
    • slum area development.
    • disaster management, including relief, rehabilitation and reconstruction activities.

    In case of any ambiguity as regards categorization of an activity as CSR, Board shall have the discretion to take a call on whether any activity falls within the entries above and in Schedule VII of the Act and its decision shall be final. The Company shall give preference to the local areas and areas around it where it operates, for spending the amount earmarked for CSR activities.

  • Governance Structure.

    • The Board is the governing body that will articulate the scope of CSR Activities for the Company on recommendation from the Corporate Social Responsibility Committee (“CSR Committee”) and ensure compliance with the CSR Policy.

    • The CSR Committee shall recommend to the Board the following:

      1. Formulation of the budget for spending the CSR expenditure during a financial year;
      2. Formulate the CSR Policy and make any amendments thereto;
      3. Indicate the CSR Activities to be undertaken by the Company as specified in the Act;
      4. Review the annual CSR action plan;
      5. Monitor the CSR Activities and compliance with the CSR Policy from time to time; and
      6. Review and implement, if required, any other matter related to CSR initiatives.

  • Operating Framework.

    • CSR Activities will be undertaken in areas identified by the CSR Committee.
    • CSR Activities shall be undertaken by the Company directly or through any implementing agencies as defined under the Act.
    • The CSR Committee shall be responsible for implementation of the identified CSR Activities/ projects.

    • The annual action plan shall incorporate the following:

      1. the list of CSR projects or programmes that are approved to be undertaken in areas or subjects specified in Schedule VII of the Act;
      2. the manner of execution of such projects or programmes as specified in sub-rule (1) of rule 4;
      3. the modalities of utilisation of funds and implementation schedules for the projects or programmes;
      4. monitoring and reporting mechanism for the projects or programmes; and
      5. details of need and impact assessment, if any, for the projects undertaken by the company.

  • Monitoring and Reporting.

    The CSR Committee shall ensure a transparent monitoring mechanism for CSR Activities.

    • The CSR Committee shall review the progress of CSR Activities periodically, including the annual review and report the same to the Board of Directors.
    • The CSR Activity/(ies) along with requisite information on the expenditure, etc. shall be reported every year in the annual report of the Company.
    • Form CSR – 2 shall be filed by the company as per Rule 1B of Companies (Accounts) Rules, 2014.

  • Review of the Policy

    The Board of Directors shall review this Policy annually or on a need-basis i.e., in the event of change in regulatory framework or for business or operational need (whichever is earlier). Such updates / changes to the Policy will be communicated to the relevant staff/personnel (both in-house or outsourced) and relevant stakeholders across the Company.

    Any deviations from this Policy can only be undertaken with the approval of the Board, unless specified otherwise in this Policy.

For Si Creva Capital Services Private Limited

At Si Creva, we care deeply about the safety and well-being of our customers. Our collection processes follow RBI guidelines and reflect our values of empathy and courtesy.

These are our 7 rules of Customer Care:

1. We do not contact customers via any private or personal 10-digit mobile number on WhatsApp or SMS.

2. We do not contact customers for payment collection reminders from personal mobile numbers, foreign numbers or Internet Based VOIP calls. Our team always calls you from registered landline numbers.

3. We never ask customers to make payments into personal or private bank accounts. Payments are only collected on our website or the app.

4. All our calls are monitored and recorded. Our agents never use threats or abusive language.

5. We never ask for commission or cutbacks on payments of dues.

6. Our App does not seek permission to access your Contacts List or any other private data.

7. We never call your friends or relatives for repayment of your loan as we do not store your personal information.

In case you have faced any of the above-mentioned situations, do this:

1. Report and Block the number. It could be fraudulent.

2. Write to care@kissht.com / care@paywithring.com OR call our customer care number on 02241434302 / 02068135496.

3. Share with us a screenshot or recording of the message or call.

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